Contact

Have a question about your order, a product, sizing or anything else? We are here to help. Use the contact form below to send us a message and we will get back to you as quickly as possible.

contact@allenunderwear.com

Our support team is available Monday to Friday. We aim to respond to all enquiries within 24 to 48 business hours.

You might find an instant answer in our most common topics:

• Shipping & Delivery — estimated delivery times and tracking information.
• Returns & Exchanges — how to return or exchange an item within 30 days.
• Sizing — each product page includes a full EU size guide with measurements in centimetres.
• Bundle discounts — discounts are applied automatically at checkout when you add multiple pairs. No code needed.

If you have a problem with your order — wrong size, missing item, damaged product or a delayed delivery — please include your order number when you contact us. This allows us to resolve the issue as quickly as possible.

We respond to all messages within 24 to 48 business hours. Messages sent on weekends or public holidays will be answered on the next available business day.